Terms & conditions

We are confident that you will be happy with your purchase from us because each piece is inspected for quality manually. However, we understand that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.

If for any reason you are not content with your purchase, please contact us immediately.

We will provide instructions on where to return your item(s). You must return the product(s) within 30 days of receipt for refund. You must send your returned package via courier, at your own expense, and provide us with a tracking number in order for a refund to be issued.

Refunds are made in the same form as the initial payment (ie. refunded on your credit card) and may take up to seven business days to process after we receive the tracking number for the returned goods. During the 6 month warranty period we will repair any problem we can that you might have with the product, or replace the item.

Kindly include the below information when contacting us. This will speed up the processing of your return.